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IT Operations & DevOps Essentials
Foundational DevOps and IT operations training focused on collaboration, automation, and incident management. The course equips teams to streamline deployment pipelines and maintain reliable systems.
It blends culture, tools, and processes to reduce downtime and accelerate delivery.
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What You’ll Learn?
Principles of CI/CD and automation workflows
Configuration management and infrastructure automation tools
Monitoring, alerting, and incident response fundamentals
Collaboration best practices between dev and ops teams
Course Syllabus
Introduction to IT Operations
3 Lessons1 Quiz
DevOps Culture & Principles
3 Lessons1 Quiz
Configuration Management
3 Lessons1 Quiz
Monitoring & Performance
3 Lessons1 Quiz
Security & Compliance in IT Ops
3 Lessons1 Quiz
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Downloadable Communication Planning Template (PDF)
Team Meeting Checklist (Google Docs)
Slide Deck: Effective Communication Models
Sample Email Scripts for Common Scenarios
Printable Certificate of Completion
Access to Discussion Board & Peer Feedback
End-of-course Quiz & Knowledge Check
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